Contact Us

Need help with your order, installation, warranty, or replacement parts? Our team is here to help before and after your purchase.

Get in Touch

Whether you have questions about products, installation, orders, or warranty service, our European support team is happy to assist.

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Email Support

info@everstein.eu

For product inquiries, order support, warranty requests, and replacement parts.

Response Time: Within 1 business day.
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Phone Support

+48 732 083 880

Mon–Fri | 9:00 AM–5:00 PM (CET)

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European Warehouse & Office

EVERSTEIN EUROPE

Alte Herrenthey 1
44536 Lünen
Germany

How Can We Help?

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Product Manuals

Find installation guides, product specifications, and PDF downloads by searching your product SKU.

View Manuals
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Warranty Coverage

Enjoy long-term confidence with a 5-Year Limited Warranty on most EVERSTEIN products.

View Warranty
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Order Tracking

Check your order status, shipping progress, and estimated delivery information anytime online.

Track Order
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Returns & Refunds

Learn about our return process, eligibility requirements, and refund timelines.

Return Policy

HONG KONG TIANJIAN INDUSTRIAL DEVELOPMENT CO.,LIMITED

contact@everstein.eu